To improve your help experience, please sign in to your account. To end a listing early, select End your listing below. Select the checkbox next to the item you want to end. From the dropdown menu, select End item. Find the item, and from the dropdown menu, select End listing. Are you a seller looking to cancel a transaction with a buyer? Read our article on canceling a transaction for sellers. Listing format Time left in listing Listing state Can the listing be ended early? You may be charged a final value fee based on the amount of the highest bid.
Fewer than 12 hours No bids Yes 1 or more bids with reserve price not met Yes. This is considered to be reserve fee circumvention, and eBay is almost certain to investigate this if your reason for shutting down a listing early isn't a darned good one.
A: It's a lot more difficult to terminate a listing on eBay that has fewer than twelve hours to go. The eBay policy on this point says:.
When there are 12 hours or less remaining and the item has a winning bid, including a reserve met bid, sellers cannot make any changes to the listing, including:. Note: Canceling bids or making changes to a listing with bids when there are 12 hours or less remaining, can damage the buyer experience and can undermine trust in the marketplace.
You can still cancel bids, which will effectively terminate the listing, but you have to have a darned good reason for doing this. A: No. This is someone offering to buy an item off of eBay, which is strictly prohibited—see pages.
If your auction is a reserve auction and the item does not sell because the reserve has not been met, consider relisting the item as a Buy It Now! That's really the only way to accept the buyer's offer without violating eBay policies. A: Probably not. In order to close the listing early, you have to cancel each bidder's bid, which means having to explain to them why you're doing that. As long as you don't make a regular practice of this, however, you shouldn't get into too much hot water on eBay.
As long as you are relisting the item on eBay as a Buy It Now! Q: "I canceled an auction that had twenty-two people watching it. Will they be notified or will they just be left hanging? The auction will still be in their watch list as ended. They can check the listing and see that you ended this listing early because of an error in the listing, and that it has been relisted.
Some sellers revise the description before ending the listing, to let people Your listing ends and is no longer active on eBay. If you end a listing with bids, we send bidders who didn't win an email explaining that their bid was canceled and that the listing ended early. Price your items carefully. While it's always best to price your items competitively, if there's a minimum amount you're willing to accept for an item, you can set that amount as the reserve price for your auction-style listing.
Check your listing before you submit it. Many sellers end auction-style listings early in order to correct errors in their listing. Make sure all of the information in your listing is correct before you create your auction-style listing. Manage your inventory carefully. If you have only one or a small number of an item to sell, don't list the item for sale elsewhere.
That way, you won't have to end an auction-style listing early because you no longer have the inventory. Revise your listing to add more detail instead of ending it early. If you want to add pictures or additional details to your auction-style listings, you can often do this without canceling your listing. Consider blocking certain types of buyers. To avoid ending auction-style listings early because you've received bids from buyers who don't meet your requirements, specify these requirements in your listings so buyers who don't meet these requirements will not be able to bid on your item.
If you don't meet the requirements for ending your auction-style listing early, your best option is to communicate with the bidders. Before the listing ends: Contact the bidders, explain the situation, and encourage them to retract their bids.
In some cases, you can cancel their bids. If the listing ends and there is a winning bidder: Contact the bidder and explain the situation.
If you and the bidder agree not to complete the sale, you can cancel the transaction from My eBay. We still charge listing fees such as an insertion fee and any optional fees if you end your listing early, even if you don't sell to the high bidder. If you want to change or improve your listing, consider revising your listing instead. Sellers aren't allowed to cancel bids and end listings early in order to avoid selling an item that did not meet a desired sale price.
This is considered to be a violation of our reserve price policy. Have a question? We can help. Contact us.
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